IT Jobs Openings

Alteo is seeking an ERP Business Analyst for a permanent position based in Montreal.

*** Hybrid work: 3 days in the office / 2 days remote ***

You will play a key role in a well-established and rapidly growing company. You will be responsible for acting as a liaison between stakeholders to understand, analyze, communicate, and validate business rules, and help resolve application-related issues. You will actively participate in all activities related to the implementation and improvement of the company’s integrated management solutions.

Responsibilities:

• Define, gather, and analyze business requirements from stakeholders.
• Analyze, model, and document current and target processes, identifying gaps, risks, and opportunities for improvement.
• Document business processes, business rules, use cases, operational scenarios, and functional requirements.
• Actively participate in system implementation projects such as ERP, CRM, HRIS, workflow platforms, and other business applications.
• Translate operational needs into clear functional requirements for IT teams, vendors, integrators, and development teams.
• Contribute to the functional configuration of solutions, parameter validation, design workshops, and solution decisions.
• Participate in the planning of management information systems, including dependencies, interfaces, data, user roles, and operational constraints.
• Participate in quality control activities, defect tracking, prioritizing fixes, and confirming resolutions.

Profile:

• DEC/BAC in IT or equivalent
• 4-7 years of experience in business analysis
• Good knowledge of enterprise information systems concepts and systems such as ERP, CRM, HRIS, and integrated business software.
• Hands-on experience in at least one or more implementation phases: scoping, requirements gathering, functional design, configuration, integration, testing, data migration, training, deployment, or post-implementation stabilization.
• Proficiency in organizational process analysis methods.
• Ability to communicate effectively both verbally and in writing
• Ability to influence, persuade, and initiate necessary changes
• Good listening skills and strong interpersonal skills
• Action- and results-oriented, customer-centric approach
• Ability to quickly resolve problems or situations
• Ability to work as part of a team while also demonstrating autonomy